How do I get my watch to give me turn-by-turn prompts when I’m running my course?
Check out our Turn-by-Turn instructions in our How-To guide!
How do I start my course on my watch?
Check out how to start your course in our How-To guide
I have bought a course and it still has not shown up on my watch. What should I do?
We are so sorry you are experiencing technical issues! First, check the following:
- Can you see the course in your Garmin Connect?
- Have you checked the Garmin website and FAQ to troubleshoot how to make sure your watch is syncing with Garmin Connect?
- Have you checked the Garmin website on how to see if a course is on your watch
Still having issues? Feel free to reach out to Garmin Support here or our support team!
What do I do if my watch deviates from the race flagging
Please check the race rules. There is no real consensus on this, though generally you should follow flagging, as last-minute course changes are often made for safety reasons (ie, a bridge or trail washed out or there’s deep snow on the course, for example). Also, sometimes flaggers will take the wrong route (it happens) to get to the same destination.
Does GTFO offer “test courses” that I could go try on my watch in my local area before I decide to buy?
We probably should! Our team is exploring a “try before you buy” option – a 1-2 mile course near the race start-finish in a town nearby to see if our courses are right for you. Check back in with us soon for more updates!
Still Lost? Contact Us